The service and these terms
These terms apply to the current Talk to Santa adult preview at talkingtosanta.com. By using the preview, you agree to these terms. If you do not agree, do not use it.
Talk to Santa is an AI roleplay experience for entertainment. Santa’s speech is generated by AI; it is not a conversation with a human performer. The portrait is an illustration of the experience, not live video.
Our business/operator details and terms for paid family use will be finalized before customer launch. The privacy policy explains current data processing.
Who may use the preview
You must be at least 18, use an invited account and keep profile details fictional. Do not allow children to join preview calls or submit their personal information. Keep your account secure and do not share access to bypass preview restrictions.
The intended future experience is parent managed, with parents choosing details and remaining present. That family experience is not currently available.
Calls, profiles and credits
Preview accounts show three shared call credits. You can select one profile or multiple profiles for a conversation; one connected conversation uses one credit regardless of the number of selected profiles.
Calls are intended to last up to three minutes. Keep the page open and use the end control when finished. Duration and connection handling are still being tested. Credit restoration for an unconnected call follows the current preview’s connection records; see refunds and call credits.
There is no checkout or automatic renewal in the current preview. Preview credits have no cash value and are not purchased credits. A “3 more calls” option may be shown, but purchases are not enabled. No paid offer, expiry or renewal term takes effect through these preview terms.
Recording and downloadable keepsakes
Device recording starts selected on and is visibly indicated in call setup. Starting a call with recording on records both voices on your device. You can turn it off before the call or during it; turning it off discards the current recording. Make sure every adult participating agrees to recording where required by law.
Download before leaving the page or starting another call. Recordings are not uploaded to our servers, are not saved to your account, and cannot be recovered by us. Browser support, phone interruptions and downloads still need real-device testing. Recording failures do not stop the conversation; the app shows an unavailable notice.
Responsible use
Use the service lawfully and respectfully. Do not attempt to bypass access checks, limits or safeguards; interfere with the service; impersonate someone; upload material you are not entitled to use; or use the experience for harmful, abusive or exploitative purposes.
Do not include confidential information, real children’s details, addresses, schools or contact details in profiles or calls. Only supply information you have the right to share and allow us to process for the requested features.
We may restrict or suspend access to investigate misuse, protect users, comply with law or maintain the preview.
AI responses and availability
AI can mishear speech, mispronounce names, generate inaccurate responses or say something unexpected. Pronunciation suggestions are options to review, not a guarantee. You can override them and correct Santa during a conversation.
The experience does not guarantee gifts, particular responses or uninterrupted availability. It is not medical, legal or other professional advice and is not an emergency service. Stop a conversation if it becomes unsuitable.
The preview may change, fail or be withdrawn while we test it. To the extent allowed by law, it is provided as available without a promise that every response or feature will work correctly. Nothing in these terms limits rights or liabilities that applicable law does not allow us to limit.
Changes and questions
We may update these preview terms as the service changes. The date above identifies this version. Before accepting purchases or enabling children’s participation, we will publish the relevant updated terms and notices.
For questions, account issues or privacy requests, visit Contact us.
During the invitation-only preview, contact the person who invited you through your existing communication channel. Our public support mailbox is being finalized and will be listed here before customer launch.